Frequently Asked Questions
Answers to the most
common questions.
If you don't see your question here, call us at 972-445-7770 or email pam@nextstepstc.org. We'll get back to you.
What is Next Steps?
Next Steps The Colony is a non-profit that provides safe transitional housing for people in crisis who are ready to make a change, plus practical help for neighbors through Mission TC. We're neighbors helping neighbors.
Who qualifies for housing?
Our homes are open to anyone ready to make a change — anyone in crisis who is ready to commit to personal growth, accountability, and clear goals. We're not affiliated with a religious organization, and we see every person as unique and worthy of our time and care.
How do I know if I'm ready for the housing program?
If you're in a place where you're genuinely ready to commit to change — personal growth, accountability, and working toward clear goals — you're ready to apply. You don't have to have everything figured out. You just have to be willing.
Is my information confidential?
Yes. Anything you share with us stays with our team. We won't share your application, your story, or your situation with anyone outside Next Steps without your permission.
How long can someone stay in transitional housing?
There's no fixed timeline. Continued housing is tied to participation and progress against goals developed with our leadership. Some residents stay a few months; others stay longer. The pace is set by the work, not the calendar.
What happens after someone leaves the housing program?
The goal of transitional housing is independence. Residents work toward their own stable living situation throughout their time with us, so leaving the program means moving forward — not starting over.
How do I reach you?
How can I help?
Three main ways: donate (every dollar directly supports our programs), volunteer with Mission TC, or partner with us as a local organization or business. See our Get Involved page for the full picture.
How can I support Next Steps without volunteering?
There are several ways — a one-time or monthly donation, gift cards, Amazon Wishlist items, or sponsoring a Mission TC project. Every contribution goes directly toward keeping our homes running and our neighbors served. See our Donate page for details.