“Thank you so much Chris. I appreciate your patience and taking the time to listen and guide me on this. When I was struggling to get the words out, you spent all the time it took to walk me through everything. You’ve been so kind.”

“Next steps has been a huge help for me and my family !! Jason worked with me until we were able to get the help we needed It’s a breath of fresh air to know that there’s still help available for the community.”

“I can’t thank Jason at Next Steps enough. The last year has caused hardship for so many people. Not only financial hardship but also emotional hardships. Next Steps helped me right away when reaching out. Their kindness is priceless. I didn’t feel ashamed needing help anymore. They made me feel like they really cared, and that makes such a big difference.

I hope others will reach out to them as well!”

“Thank you Next Steps.  You are wonderful!!! You saved my and my little girl’s life. There are no words that could express my appreciation to you. God Bless you. Please pray for us . Your prayers are very helpful and need it to us. Thank you!”

“This email is to tell you about my experience with Next Steps. I am very honored and happy with my service experience with Next Steps. I was laid off on March 12, 2020 when the pandemic first broke out. To this date, I have not been able to find another job. I look and apply at least 3 times a week. I have been struggling with 3 kids. It has been very hard for me and my family. When I was able to reapply for services with Next Steps, I was not only given hope, but I was given a little breathing room.

The courtesy and hospitality that I receive is more than reassuring to me. Mrs. Pam took the time to give me some places to look for jobs at. She even offered to help me with my resume’. She told me that she would keep looking and she would refer me when she sees something that might fit me. As I have been going through my struggle, I am very at ease knowing that I find help and reassurance at Next Steps.”

“Thank you and Next Steps for everything. I was going to send a thank you email regardless, so I am more than happy to share my experience! 

Next Steps gave me hope when I quite literally had none left. I was in deep despair and had finally decided to give up. But you have been kind, patient, helpful, and understanding during a period of my life where that is rare. I cannot begin to express what that check has done for me and the future. I have hope again! It’s all still so surreal.

Thank you again for helping me find my hope”

“Next Steps made me feel like I matter. The process was seamless, fast, and efficient. Any questions I had were answered promptly. To me, they’ve made all the difference during this trying time. THANK YOU NEXT STEPS!”

“I am so thankful for Next Steps and the amazing help they have shown me during a difficult time. From the very first time I spoke with Chris, he went above and beyond my expectations and has been so helpful during this whole process. Many blessings to Chris and Jason and all the staff” 

“Thank you so much! It was the blessing I prayed for. I truly appreciate it!”

“Wanted to tell you and Next Steps how I really appreciate the relief you guys have done for me! Me and my daughter will have a roof over our head because of Next Steps. Words can’t really explain how happy we are! If there is ever anything I can do help Next Steps volunteer work please call me or email me!”

“After experiencing a medical set back due to Covid, I knew I needed help. I saw that Next Steps provided assistance in my area, so I reached out. The application process made it so easy for me to apply. Everything is streamlined, so I was able to complete the entire process from my smartphone. The following day, Jason called me to confirm receipt of my application and give an overview of the process.  He was so easy to talk to, gave clear instructions and patiently answered all my questions. After only a couple days I was approved for assistance. I was so relieved! Next Steps gave me hope at a time when things seemed too overwhelming for me to handle. They were extremely helpful and exceeded my expectations. “

“There are not words strong enough to express my sincere gratitude to Jason and the the NEXT STEPS organization. The process was quick and easy. Jason followed thru from start to finish with style and grace. Thank you Jason and NEXT STEPS you have given me back a sense of hope in the community.”

“I am reaching out to let you know how Grateful and relieved I am to have been granted assistance from the Next Step Program. You and Chris have made this experience one of the best ever. Everything was handled professionally and in a good time matter !! I have had a rough season since the pandemic but you guys have been my Savior! Thanks for all you do, It’s greatly appreciated”

“My wife and I appreciate the help so much. This was truly a blessing from God. Next Steps easy access and sincerity throughout this difficult time was incredible. Thank you again for the help and prayers.”

“Please share my sincere thanks with your organization for yours and their diligence, gratitude and consideration in funding my rent. I’m sure you could hear in my voice when we spoke how distraught and uncertain I was. Facing eviction and homelessness coupled with everything that I have experienced over the last 12 months has been a heavy burden. I have been depressed, sad and confused trying to understand the lesson in my experience trying to find meaning in my personal and in this national crisis.

The process was seamless and allowed me to be vulnerable as I shared my angst while allowing me to maintain a measure of dignity. I kept thinking to myself I just need a little more time. While my testimony isn’t over, you provided me with 100 more days to continue looking for work, to continue scaling back on expenses and catching up. You have lifted my spirits and pride  tremendously. Thank you so much for your assistance. I really do not know where else I would turn. Your assistance IS priceless. Thank you.”

“My experience with NEXT STEPS has been great. I know it’s mainly a program focused on people who are behind (months) on rent, but they did an excellent job making sure that I did not get behind! Representatives are very helpful. Application process was easy. Follow up call was expeditiously quick, as well as the entire process. Last time I had just wrecked my car and had no transportation to come pick up the check and they conveniently worked with me to make sure I received everything I needed. Forever grateful for NEXT STEPS during these unprecedented times. Thank you.”

“Thank you very much for all your help. This assistance check will definitely get me caught up and allow me the opportunity to focus on getting my life back on track without nearly as much stress or strain. Next Steps made this experience very pleasant, smooth, and easy. You all were very detailed, prompt, and patient as you processed my application all while providing great advice and showing empathy. You lent a listening ear allowing me to express my pain and tragic experiences during this pandemic and encouraged me to pray and keep the faith and I am so grateful to have Next Steps assistance. If there is anything I can do to help you assist others just give me a call I’d love to help. My story could be a blessing of encouragement to others.”

“I’m so grateful our awesome God blessed me to be able to keep my apartment. You, Chris, and your church are a great team and may God bless and reward you all for being great people.”

“You’ve been a life saver!”

“I would like to provide some feedback regarding my experience with NEXT STEPS. I was severely damaged by the COVID-19 shutdowns and was unexpectedly thrown into a situation where my company went under, I quickly burned through my savings and found myself desperate to meet bills month after month as I fired up a new business. I moved to The Colony where my friend notified me of NEXT STEPS and said I should apply to see if I would qualify for help with my rent. Jason reached out to me within minutes of submitting my application and was incredibly helpful and comforting through this process. You can tell the people at NEXT STEPS care and that is something I really needed after feeling helpless due to the COVID-19 shutdowns. To anyone who is feeling hopeless, I would definitely recommend applying for help through NEXT STEPS. They make the process seamless and offer comfort during some truly difficult times. Thank you guys for the help!”

“This whole COVID 19 situation is something I would have never imagined. Not in a million years would I have thought a pandemic would happen and shut down the world in my lifetime. It has been very hard on me as a mother of two college kids. But the one glimmer of hope was working with your team! They didn’t offer promises but I could hear the hope in their voices. I was always kept up to date on things by Chris and Pam was great with explaining the process beforehand. Everyone was very nice and I didn’t feel judged.

I would like to thank you and your team! I have no clue what me and my family could have done without your assistance. God willing I will for sure pay it forward when I can. I can not thank you thank you thank you enough.”

“Thank you so much! This was such a tremendous help to my family. The process was a little longer than I had hoped, but that is understandable with the great need that is out there this past year and when I had applied they did not have the funds. However 3 weeks ago I lost my car and  I just prayed hard and left it in God’s hands and I got the call from Next Steps that funds were available and was following up to see if I was still in need. From there on it was a pleasant experience.  I didn’t feel like I was being shamed for needing to ask for help.  Everyone I spoke with was so nice. So thank you for this blessing and hope you have given my family.”

“You guys are amazing and if I can do anything to help give back to the community I will. Thank you again.”

“As far as my experience, you were simply wonderful. The communication was great whether it was through email or via phone call. The process was simple and I greatly appreciate all that you and Next Steps have done.”