“My experience with NEXT STEPS has been great. I know it’s mainly a program focused on people who are behind (months) on rent, but they did an excellent job making sure that I did not get behind! Representatives are very helpful. Application process was easy. Follow up call was expeditiously quick, as well as the entire process. Last time I had just wrecked my car and had no transportation to come pick up the check and they conveniently worked with me to make sure I received everything I needed. Forever grateful for NEXT STEPS during these unprecedented times. Thank you.”