“After experiencing a medical set back due to Covid, I knew I needed help. I saw that Next Steps provided assistance in my area, so I reached out. The application process made it so easy for me to apply. Everything is streamlined, so I was able to complete the entire process from my smartphone. The following day, Jason called me to confirm receipt of my application and give an overview of the process.  He was so easy to talk to, gave clear instructions and patiently answered all my questions. After only a couple days I was approved for assistance. I was so relieved! Next Steps gave me hope at a time when things seemed too overwhelming for me to handle. They were extremely helpful and exceeded my expectations. “